Option 1: Delete it through the app
If you still have access to your account, this is the fastest method:
- Open the Fimeto app.
- Go to Settings.
- Select Delete account.
- Review the information that will be deleted.
- Confirm the deletion.
For security purposes, you may need to verify your identity again before confirming.
Option 2: Request assistance by email
If you cannot access the app or your account, you can request deletion by contacting:
support@fimeto.com
Include:
- The email address associated with your account.
- A clear statement that you want your Fimeto account deleted.
We may request reasonable information to confirm that you are the account holder.
Never send your password, verification codes, banking information, or complete card numbers.
What is deleted
When you delete your account:
- You lose access to Fimeto.
- Your account information is removed from our active systems.
- The accounts, balances, income, expenses, budgets, goals, debts, categories, and notes you recorded are deleted.
- Your conversations with Neto are deleted.
- Your account becomes unavailable, and associated sessions can no longer access it.
If you create another account later using the same email address, you will start from the beginning.
Your previous information cannot be recovered.
Backups
Some encrypted copies may remain temporarily in our backups for up to 90 days, until they are automatically replaced or deleted.
These copies:
- Are not available through the app.
- Are not used to restore deleted accounts.
- Exist temporarily only as part of our technical security backups.
We may also keep a limited amount of information for a limited period when needed to manage the deletion, protect the service, prevent fraud, or resolve purchase-related issues.
See the Fimeto Privacy Policy for more information about data retention.
Your Fimeto Pro subscription
Deleting your account does not automatically cancel an active Google Play subscription.
To prevent future renewals, you must cancel the subscription separately through Google Play:
- Open Google Play.
- Open your profile.
- Select Payments & subscriptions.
- Select Subscriptions.
- Select Fimeto.
- Tap Cancel subscription.
You can cancel your subscription before or after deleting your account, but we recommend cancelling it first.
Deleting your account does not automatically create a refund.
Refund requests are handled according to Google Play’s procedures.
Email updates
If you separately subscribed to Fimeto updates through our website, deleting your app account does not necessarily cancel that subscription.
You can stop receiving updates by:
- Using the unsubscribe link included in our emails.
- Contacting support@fimeto.com and asking us to remove your email address from the list.
Need help?
For questions or problems related to deleting your account or information:
Fimeto Developed and operated by Junior Paulino from Canada Support and privacy email: support@fimeto.com Website: https://fimeto.com
You can also review:
- The Fimeto Privacy Policy.
- The Fimeto Terms of Service.